[Sandy303]

Is the speaker out on the field kit not working a known thing? Or am I just unlucky?
Got my field kit a couple of weeks ago and it all seemed fine. I got the expansion kit today, plugged the speaker in and nothing. The speaker itself is working, I've tested it with other things.
Now looking at having to return the field kit, but if this is going to be a recurring thing then I would be as well getting my money back.

[Jackieflipflop]

Is the speaker out on the field kit not working a known thing? Or am I just unlucky?
Got my field kit a couple of weeks ago and it all seemed fine. I got the expansion kit today, plugged the speaker in and nothing. The speaker itself is working, I've tested it with other things.
Now looking at having to return the field kit, but if this is going to be a recurring thing then I would be as well getting my money back.

Hello Sandy.

It’s possible you’ve already contacted customer support. Due to a higher-than-usual workload at the Koma lab, our response times might be a bit longer than normal. Thank you for your patience!

We thoroughly check every unit before shipping, but occasionally something might slip through.

If still relevant, or for anyone else reading this, I’d like to share a few helpful tips:

There’s a channel selection switch located just below the speaker output. This switch needs to be set correctly for the speaker to function.

You can find all the details in the manual here:
Field Kit Manual v1.0 (PDF)

If the speaker still isn’t working, feel free to share some photos or a video showing the issue, and I’ll do my best to help you out.

[dentifyindel]

Is the speaker out on the field kit not working a known thing? Or am I just unlucky?
Got my field kit a couple of weeks ago and it all seemed fine google doodle baseball. I got the expansion kit today, plugged the speaker in and nothing. The speaker itself is working, I've tested it with other things.
Now looking at having to return the field kit, but if this is going to be a recurring thing then I would be as well getting my money back.

The fact that the speaker works with other devices is a good sign, as it helps narrow down the problem to the Field Kit itself. Since you just purchased the extender and it is a new device, the most likely cause is a faulty connection at the speaker output of the Field Kit or a wiring problem within the speaker itself.

[edindoors]

Is the speaker out on the field kit not working a known thing? Or am I just unlucky?
Got my field kit a couple of weeks ago and it all seemed fine. I got the expansion kit today, plugged the speaker in and nothing. The speaker itself is working, I've tested it with other things.
Now looking at having to return the field kit, but if this is going to be a recurring thing then I would be as well getting my money back.

Hello Sandy.

It’s possible you’ve already contacted customer support. Due to a higher-than-usual workload at the Koma lab, our response times might be a bit longer than normal. Thank you for your tunnel rush patience!

We thoroughly check every unit before shipping, but occasionally something might slip through.

If still relevant, or for anyone else reading this, I’d like to share a few helpful tips:

There’s a channel selection switch located just below the speaker output. This switch needs to be set correctly for the speaker to function.

You can find all the details in the manual here:
Field Kit Manual v1.0 (PDF)

If the speaker still isn’t working, feel free to share some photos or a video showing the issue, and I’ll do my best to help you out.

Thanks for the detailed tips! I hadn’t noticed the channel selection switch before—definitely going to check that. I really appreciate you taking the time to guide us even with the lab being so busy.