Greetings from Berlin!
We hope this message finds you well. We want to give you an update on the current production status of your Komplex Sequencer.
The Golden Sample tested well and after a couple of days of testing it, we started to set up all the orders. There is a lot of things that go into a product like the Komplex Sequencer: Electronics, Hardware (a LOT of hardware actually!), Knobs, Wooden Sidepanels, Enclosure, NEW Packaging and NEW manuals to name the most important ones. All of these items have been ordered, some have already been received and for the remaining ones we finally got a shipping date.
We will start receiving electronics in around 2 weeks, when we will also start soldering the hardware to the boards. The hardware is all the sliders, jacks, potentiometers, switches and so on. The wooden side cheeks will arrive next week. Knobs, screws and a small mountain of hardware are already here.
Last week we received the shipping date for the enclosures. Unfortunately our supplier for the enclosures took an epic 7 weeks to start planning our production after we initiated the order back in June.
Finally those enclosures are in production now but since the enclosure of the Komplex Sequencer is powder coated for extra durability and then silkscreened afterwards, it takes a little while to finish them.
We will only receive the enclosures in October, so we'll have to wait with shipping the first units until then. We are really, really sorry for this delay as we could keep our promise of starting to ship in September if it wasn't for the enclosures. But once more it shows that good things take time and so does the enclosure of your sequencer.
We plan to finish around 10 sequencers a week, so at least by the time that we receive the enclosures in October, we likely already have your sequencer produced, tested and ready to slip into its enclosure. We will proceed to send them out as quick as we can as soon as the first enclosures arrive here.
Again, we are really sorry for this delay but hope that you can wait 2 - 3 more weeks than expected. Quality is what counts after all and this is a promise we will definitely keep! :D
We will keep you updated and remain with
a synthesized hug from Berlin,
the KOMA team
We hope this message finds you well. We want to give you an update on the current production status of your Komplex Sequencer.
The Golden Sample tested well and after a couple of days of testing it, we started to set up all the orders. There is a lot of things that go into a product like the Komplex Sequencer: Electronics, Hardware (a LOT of hardware actually!), Knobs, Wooden Sidepanels, Enclosure, NEW Packaging and NEW manuals to name the most important ones. All of these items have been ordered, some have already been received and for the remaining ones we finally got a shipping date.
We will start receiving electronics in around 2 weeks, when we will also start soldering the hardware to the boards. The hardware is all the sliders, jacks, potentiometers, switches and so on. The wooden side cheeks will arrive next week. Knobs, screws and a small mountain of hardware are already here.
Last week we received the shipping date for the enclosures. Unfortunately our supplier for the enclosures took an epic 7 weeks to start planning our production after we initiated the order back in June.
Finally those enclosures are in production now but since the enclosure of the Komplex Sequencer is powder coated for extra durability and then silkscreened afterwards, it takes a little while to finish them.
We will only receive the enclosures in October, so we'll have to wait with shipping the first units until then. We are really, really sorry for this delay as we could keep our promise of starting to ship in September if it wasn't for the enclosures. But once more it shows that good things take time and so does the enclosure of your sequencer.
We plan to finish around 10 sequencers a week, so at least by the time that we receive the enclosures in October, we likely already have your sequencer produced, tested and ready to slip into its enclosure. We will proceed to send them out as quick as we can as soon as the first enclosures arrive here.
Again, we are really sorry for this delay but hope that you can wait 2 - 3 more weeks than expected. Quality is what counts after all and this is a promise we will definitely keep! :D
We will keep you updated and remain with
a synthesized hug from Berlin,
the KOMA team
