12-05-2023, 12:14 PM
Hello everyone!
This is an update on the status of the Komplex production in which we found the enclosures of bad quality.
As we communicated, the old batch of enclosures that we found does not fulfill our standards arrived a bit less than two weeks ago at our case supplier who inspected the whole run carefully and with due diligence. They concluded that the print was indeed of bad quality and their quality control made errors.
Right now the best and only solution is that the all enclosures have to be re-done from scratch. The metal work for these new enclosures was finished last week already. Afterwards they did printing tests on these enclosures to make sure that everything is correct and up to standards this time. The results of these printing tests will be evaluated this week and if the print is good now, then the new batch of enclosures will be printed next week.
These are the latest informations we have as of today. We are happy to report that our supplier works with greatest care and high priority on this issue and it seems like it will be resolved soon. As soon as any new information comes in, we will pass it on immediately.
Thanks again for your continued support and understanding, we really appreciate it!
This is an update on the status of the Komplex production in which we found the enclosures of bad quality.
As we communicated, the old batch of enclosures that we found does not fulfill our standards arrived a bit less than two weeks ago at our case supplier who inspected the whole run carefully and with due diligence. They concluded that the print was indeed of bad quality and their quality control made errors.
Right now the best and only solution is that the all enclosures have to be re-done from scratch. The metal work for these new enclosures was finished last week already. Afterwards they did printing tests on these enclosures to make sure that everything is correct and up to standards this time. The results of these printing tests will be evaluated this week and if the print is good now, then the new batch of enclosures will be printed next week.
These are the latest informations we have as of today. We are happy to report that our supplier works with greatest care and high priority on this issue and it seems like it will be resolved soon. As soon as any new information comes in, we will pass it on immediately.
Thanks again for your continued support and understanding, we really appreciate it!