[elfan]

Hey there,

First time customer here. I submitted an order for a Komplex sequencer in late March and we're now in May and I'm yet to hear from anyone at Koma. I understand that this is a small company so I was just curious what the typical time is between order to the point where you might expect to hear back from someone. (we're not talking about time to delivery - just the time it would take for someone to send out information about the expected wait time) 

Since this is my first contact I'd be happy to hear from anyone with information about how this generally works :).

Thanks,
Tomas